If y'all see No Service or Searching on your iPhone or iPad

If you come across No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if y'all tin't connect to a cellular network or cellular data, learn what to exercise.

Check your coverage expanse

  • Make certain that y'all're in an area with cellular network coverage.
  • Turn cellular data off and then back on again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, yous might see Settings > Cellular Data.
  • If you're traveling internationally, make sure that your device is gear up up for information roaming. Get to Settings > Cellular > Cellular Data Options > Information Roaming.
    Top part of an iPhone screen showing cellular settings

If you're on AT&T's 3G network

AT&T is phasing out their 3G network. If you see No Service in the status bar of your device and yous have an iPhone 5s, iPhone 5c, or before or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If you take an iPhone six or later on or an iPad (3rd generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, then turn on Enable LTE.
    • For iPad, plough on LTE.

If you lot however see No Service after post-obit these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Brand sure that your device is continued to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
  3. To meet the version of carrier settings on your device, tap Settings > General > About and await next to Carrier.

If yous insert a new SIM card into your iPhone or iPad, y'all need to download the carrier settings for your new carrier.

Take out the SIM menu

After removing the SIM card, put it back in.

  • If the SIM menu is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM carte.
  • If you lot transferred your SIM card from some other device, ask your carrier if your SIM card works with your iPhone or iPad.

Learn more about removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that yous've used before.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or business relationship might affect your service. Contact your carrier to:

  • Verify that your business relationship is agile and in good standing.
  • Make sure that there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set upward with the correct data plan.

Only your wireless carrier can access and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Become more help

If your carrier confirms that there'south no upshot with your account or network, but you still can't connect to a cellular network, contact Apple Support.

If yous run into an alert next to No Service, learn what you can practice.

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